Contact us to Return, Exchange, or Ask a Question:
Returns and Exchanges
We want you to be 100% happy with your product. You can get a full refund for any reason. It doesn't matter if the garment has been worn and washed or even if you said “This is definitely going to be my favorite tee”, you can get a full refund.
We will also exchange an item for any reason. No extra shipping costs, no re-stocking fees. Our shipping department is a real place with real, happy people, and we can take care of whatever you need.
Order Processing
We ship orders Monday through Saturday and orders are typically ready for shipping within 48 hours of being received (depending on day of week, time, etc). Please keep in mind at checkout that the timeframes listed for various shipping options are in addition to the time we need to hand-print your shirt and mail the order.
Shipping Method
We use the United States Postal Service (USPS) as our primary carrier.
Shipping Rates
We keep it simple. Our shipping rates are calculated on the weight of your package.
Shipping Speed
STANDARD (USPS): 2-5 days
PRIORITY (USPS Priority): 1-3 days
NEXT DAY (USPS Express): Next Day (if ordered before 4PM Central)
WHERE'S MY ORDER? If you haven't received your order and you suspect a problem, e-mail customerservice@happycottons.com.